Terms & Conditions

Last Updated: August 11, 2025

Welcome to Gabi! We’re happy to have you here. By creating an account or using our platform, you are agreeing to the following terms and conditions.

1. Account & Eligibility

  • Account Required: You must create an account to make purchases on our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Age Restriction: You must be at least 18 years old to create an account and make purchases. By using this site, you represent and warrant that you are a legal adult capable of entering into a binding contract.

2. Orders & Payments

  • Payment Methods: We accept various payment methods, which may include cash on delivery, bank transfers, and pre-paid online payment options. Available methods will be displayed at checkout.

  • Order Cancellation by Gabi: We reserve the right to cancel any order for reasons including (but not limited to): stock unavailability, pricing errors, or suspicion of fraudulent activity.

  • Refunds for Canceled Orders: If we cancel an order after you have made a payment, a full monetary refund will be issued to your original payment method.

3. Returns & Refunds

All customer-initiated returns are handled exclusively through our “At-the-Door” process. Returns are only accepted at the time of delivery. Once our driver leaves, all sales are considered final. For complete details on eligibility, conditions, and how refunds are processed, please refer to our comprehensive Return & Refund Policy.

4. Delivery & Risk

  • Delivery Timelines: Estimated delivery dates are provided as a guide and are not guaranteed. Delays due to logistics, weather, or other external factors are not our responsibility.

  • Risk of Loss: We bear the risk of loss or damage to an item until it is successfully delivered to you.

5. User Responsibilities & Prohibited Activities
You agree not to:

  • Hack, spam, introduce viruses, or otherwise disrupt the website’s functionality.

  • Resell items purchased from our site for commercial purposes without our explicit written permission.

  • Use bots, scrapers, or other automated tools to extract data from the website.

6. Intellectual Property

  • Ownership: All logos, product images, text, and website content are the exclusive property of Gabi.et. Unauthorized use is strictly prohibited.

  • No Scraping/Copying: Copying, scraping, or reproducing site content without our prior written permission will result in legal action.

7. Account Termination
We reserve the right to suspend or terminate user accounts without notice for reasons including, but not limited to:

  • Fraudulent activity (e.g., payment fraud, creating fake accounts).

  • Violations of these Terms & Conditions.

  • Any behavior that negatively impacts the site or other users.

8. Force Majeure
We are not liable for delays or failures in performance due to events beyond our reasonable control, including power outages, natural disasters, courier strikes, or government restrictions.

9. Policy Updates
We may update these terms at any time. The “Last Updated” date at the top of this page will be revised accordingly. Your continued use of the site following any changes constitutes your acceptance of the new terms.

10. Linked Policies & Legal Compliance

  • Integrated Policies: These terms work in conjunction with our Return & Refund Policy and Privacy Policy. By agreeing to these terms, you also agree to the terms of those policies.

  • Ethiopian Law: These terms are constructed in adherence to all applicable regulations of Ethiopia.

Contact Us:
For questions, email support@gabi.et or call +251-964-341747.