How It Works

At Gabi, we make it easy to discover unique fashion without the usual hassle. Our process is designed to be clear and trustworthy from start to finish. Here’s how to get started.


 

📱 Step 1: Browse Our Collection

We handpick every item for style and quality, so you never have to dig.

  • Filter with Ease: Instantly narrow down your search by size, category, or price.

  • Unique Finds: Explore thousands of one-of-a-kind secondhand pieces for men and women.

  • Fresh Drops: We add new arrivals regularly, so check back often for the latest gems!


 

📏 Step 2: Find Your Perfect Fit

We’ve made sizing simple so you can shop with confidence, no guessing required.

  • Start with Size Ranges: Use filters like Small, Medium, Large to quickly narrow down your search.

  • Check Exact Measurements: For the best fit, always check the specific measurements listed on each item’s page. These are taken flat and listed in centimeters.

  • Need Help? Visit our Size Guide section for tips on how to measure yourself or compare with something you already own.


 

🛒 Step 3: Add to Cart & Checkout

Remember, every piece is unique. Once it’s sold, it’s gone forever.

  • Grab It Fast: Items in your cart are not reserved. The first person to complete checkout gets the item.

  • Simple Checkout: When you’re ready, proceed to checkout where you can quickly create a secure account. We accept various payment methods, including cash on delivery.


 

🛵 Step 4: We Confirm & Deliver Your Order

This is our personal touch to ensure a perfect, seamless delivery.

  • Order Confirmation: You’ll first receive an SMS with your order number. A Gabi team member will then call you to personally confirm your delivery details.

  • “Out for Delivery” Update: Once confirmed, you’ll get another SMS as soon as your order is on its way.

  • Driver Communication: Our friendly driver will call you when they are near to coordinate the final drop-off.

 

✨ Step 5: Try On & Decide at Your Door

This is the Gabi difference: a truly risk-free shopping experience.

  • Your 10-20 Minute Window: When your order arrives, our driver will wait while you inspect and try on your items to ensure you’re completely happy with the fit and style.

  • Not a Perfect Fit? No Problem. Simply hand any eligible items you don’t want back to the driver.

  • Keep What You Love: Once our driver leaves, the sale is considered final. You only pay for what you decide to keep. For full details, see our Return & Refund Policy.


 

💬 Got Questions?

Email us at support@gabi.et or call us +251-964-341747.