Our Commitment to Quality
At Gabi, we believe that shopping for pre-owned fashion should be an exciting and trustworthy experience. That’s why quality is at the heart of everything we do, ensuring every item you receive from us is one you can love and trust.
We know pre-owned items have a history, and our mission is to make sure their next chapter with you starts on the right foot!
Our Standard: Good Condition, Ready to Wear
Our promise is simple: to offer items that are in good condition and ready for you to wear and enjoy the moment they arrive. “Good condition” means an item is functional, clean, and free of any significant flaws. While you might find slight signs of normal wear—which is part of the charm of thrift—we ensure every piece meets our high standards.
Our Quality Inspection & Guarantees
Every item in our collection undergoes a careful, hands-on inspection to guarantee it is:
Structurally Sound: Free of any tears, rips, holes, or significant pilling.
Clean & Stain-Free: Free of any noticeable or widespread stains.
Color-True: Free of significant fading or discoloration.
Fresh & Ready: Freshly laundered and completely free of any unpleasant odors (such as smoke or mildew).
Functional: All zippers, buttons, and closures are present and work correctly.
This rigorous inspection ensures that only quality, desirable fashion makes it into our shop for you.
Transparency is Key
We believe in being completely transparent about the condition of our clothes.
Good Condition: If an item passes our quality inspection and only shows signs of normal, light wear, we list it as being in good condition.
Minor Flaws Noted: On the rare occasion an item has a very minor imperfection that doesn’t affect its overall quality but is worth mentioning (like a tiny, hard-to-see mark), we will always note this clearly in the product description so you can make a fully informed choice.
Our Promise to You
We strive for consistency and care in every quality check we perform. Our aim is always to provide you with desirable fashion that you can trust and feel great about buying.
